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Implementing digital accessibility in public sector organisations

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Implementing digital accessibility

From analysis to implementation – we’re here to support you every step of the way.

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How accessible are your digital applications?

Accessibility ensures that digital services are available to everyone – regardless of any limitations. It is also a legal requirement: regulations such as EU Directive 2016/2102 are increasing the pressure to act. Telekom provides support in making websites, apps and services accessible.

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Your path to digital accessibility

With us, your project will become a reality – quickly, securely and reliably.

Our services

Accessibility in business processes

Our process consultants will help you integrate accessibility holistically into your business processes. To this end, we analyse existing workflows, identify relevant stakeholders, work with you to define clear objectives, and support the establishment of internal centres of expertise. Drawing on our expertise, we will guide your organisation safely through the change process – step by step towards greater digital inclusion.

Agile project consultancy & accessibility testing

Our project consultants support your team in agile development projects across all technologies – from the initial idea right through to go-live. This includes accessibility audits and compliance assessments in accordance with BITV 2.0 and EN 301 549, as well as ongoing accessibility testing and reviews at every stage of development. In this way, we ensure that your digital solutions are created to be inclusive, user-friendly and legally compliant right from the start.

A3/W: Automated Accessibility Audit (Web)

Automated accessibility testing helps to embed digital accessibility firmly within the development process. It enables regular checks on editorial content, serves as a preliminary check prior to manual accessibility testing, helps to monitor progress during further development, and provides a solid basis for planning necessary optimisation measures.

Accessible documents

Accessible documents present a challenge for many businesses, as they affect every aspect of day-to-day operations. We can help you create and convert accessible PDFs, develop practical guidelines and carry out accessibility tests – ensuring your documents remain accessible in the long term.

Training courses on accessible IT

Awareness-raising and professional development are key components of accessible processes, products and projects. To ensure that staff, managers and project teams can create accessible content from the outset, we provide practical training in the fundamentals and methodologies.
Our training programme is designed for all roles within the organisation – regardless of experience level or department.

Design for All

Digital products and services are used by a wide range of people, each with their own specific needs and usage scenarios.
We design solutions to ensure they are intuitive and accessible to as broad a target audience as possible.
Our UX consultants guide you through the entire development process: from concept and prototyping right through to usability testing.

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Designing accessible applications

Ensure stable, high-performance applications: Telekom MMS provides support through monitoring, automated testing, accessibility and cloud application management – delivering quality you can rely on.