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With us, your projects will become success stories

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Our references with public sector clients

Our case studies demonstrate how we successfully deliver projects across various institutions and sectors within the public sector. Discover examples from the fields of public administration, education, healthcare, mobile communications, as well as the church and associations.

Public administration

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A view of Frankfurt with its modern skyline and high-rise buildings against a clear sky.

Deutsche Rentenversicherung Hessen

The German Pension Insurance Scheme in Hesse is taking its customer service to the next level – thanks to smart AI from Telekom. Voicebots are ensuring happy customers and more efficient processes.

The Schleswig-Holstein Investment Bank building by the water, with sailing boats in the foreground.

Investitionsbank Schleswig-Holstein

Investitionsbank Schleswig-Holstein is modernising its IT infrastructure in collaboration with Telekom. Secure networks and centralised solutions are improving efficiency, availability and digital collaboration.

The Bernkastel-Wittlich District Administration building, with flowerbeds in the foreground.

Kreisverwaltung Bernkastel-Wittlich

The Bernkastel-Wittlich District Administration, in collaboration with Telekom, is implementing a bespoke 24/7 security solution. AI-based monitoring, two-factor authentication and endpoint security protect the entire network against complex cyber threats.

Aerial view of a tractor working in a field and kicking up dust.

Landkreis Diepholz

Diepholz District is embracing smart water management using IoT technology. Digital consumption monitoring helps to protect groundwater and manage agricultural irrigation more efficiently.

Participants in a running or triathlon event make their way through a city centre, whilst spectators line the route.

Landkreis Roth

The district of Roth is working with Telekom to modernise its voice and data networks. A centralised IP-based infrastructure is improving administration, reliability and the flexible connection of additional sites.

A person is standing on a rock, looking through binoculars across a landscape depicted as a network.

Landkreis Wunsiedel

The district of Wunsiedel is working with Telekom to develop the ‘Smart Fichtelgebirge’. Digital applications are improving mobility, public administration, education and quality of life throughout the region.

A person makes a contactless payment using a smartphone at a card reader.

Stadt Monheim am Rhein

The town of Monheim am Rhein is working with Telekom to develop a digital education ecosystem. State-of-the-art Wi-Fi and networking solutions are laying the foundations for modern learning in schools.

The entrance area of Offenbach Town Hall, featuring lettering and parked bicycles.

Stadt Offenbach

The city of Offenbach is partnering with Telekom to implement a secure video conferencing solution. Cisco Webex is enhancing collaboration, remote working and digital citizen engagement within the local government.

A view of the riverbank in Dresden, with historic buildings and the river in the foreground.

Landeshochwasserzentrum Sachsen

Using Telekom MMS’s AI-powered, cloud-based platform, the Saxony State Flood Centre is optimising its forecasts and response times during flood events.

The MMS success story
A sculpture of the Bremen Town Musicians set amongst historic buildings in Bremen.

Freie Hansestadt Bremen

Using a modern microservices architecture and automated processes, Bremen is working with Telekom MMS to digitise key public services – securely, scalably and in a user-friendly way.

The MMS success story
The stage of the Semperoper in Dresden, featuring a light installation comprising red laser beams and blue lighting.

Semperoper Dresden

The world’s first AI opera: in collaboration with Telekom MMS, the Semperoper Dresden is bringing artificial intelligence to the stage in a creative way – a milestone for culture and digitalisation.

The MMS success story
A person is giving a presentation on stage, with digital agriculture-related images in the background.

Deutsche Landwirtschafts-Gesellschaft

The DLG, as an open, international network for the agricultural, farming and food industries, also organises conferences. It uses transcribbyAI for the live transcription of stage presentations.

The MMS success story
Two people are working together on IT systems in a server room and checking data on a tablet.

Staatsbetrieb Sächsische Informatik Dienste (SID)

The state-owned enterprise Sächsische Informatik Dienste (SID) relies on a pool of service providers for testing procedures as part of its eGovernment quality assurance.

The MMS success story
A person is working on a laptop with icons for digital administration and law displayed on the screen.

Digitale Justiz

T-Systems is providing the agile test environment for the pioneering gefa business process.

The T-Systems success story
A person interacts with digital document and administrative icons on a virtual interface.

meineverwaltung.nrw

d-NRW supports public bodies and agencies in their use of IT. Under the OZG, administrative services will be made available electronically via administrative portals.

The MMS success story
An open door offering a view into a bright living room with a sofa and plants.

d-nrw Wohnraum ID

To implement the Housing Strengthening Act, members of the public can apply for the required ‘housing identification number’ digitally via a central portal operated by d-NRW.

The MMS success story
A person wearing a hard hat is working on a laptop next to some building plans on a building site.

Bauportal.NRW

North Rhine-Westphalia is transitioning its public administrations to digital e-government in line with the OZG: the Bauportal.NRW supports building permit procedures and contains official forms.

The MMS success story
The illuminated Rhine Tower in Düsseldorf against the backdrop of the modern skyline at night.

SAP HANA® for IT.NRW

IT-NRW reduces its operating costs by €5 million each year thanks to process improvements implemented by T-Systems and the use of SAP HANA®.

The T-Systems success story
An adult hugs a child outdoors and kisses them on the cheek.

Accessibility for the Zentrum Bayern Familie und Soziales

Information and applications from the ZBFS are now accessible to all citizens via an accessible website.

The MMS success story
A cityscape featuring digital binary codes as a symbol of interconnected buildings and smart city technologies.

A Digital Vision for the Saarland

T-Systems’ high-performance encryption protects data held by state authorities and the police. Find out more now!

The T-Systems success story
An abstract representation of a digital network comprising interconnected nodes and data structures.

Blockchain for the Bundesamt für Migration & Flüchtlinge

How the Federal Office for Migration and Refugees is using blockchain to optimise its analytical processes and enhance data security.

The MMS success story

Mobile communications

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Four people are standing in a greenhouse wearing work clothes, holding a sign that reads ‘Together, we make a difference.’

Christliches Jugenddorfwerk Deutschlands e.V.

The Christian Youth Village Organisation of Germany is digitising its device and contract management in collaboration with Telekom. A centralised platform creates transparency, streamlines processes and significantly reduces the workload on the IT department.

A modern office building with a glass façade, surrounded by trees, featuring lettering on the corner of the building.

CONITAS GmbH

CONITAS GmbH is working with Telekom to optimise its IT infrastructure and is focusing on modern, scalable solutions. This will make processes more efficient, enhance security and lay the foundations for further growth.

Several refuse collection lorries belonging to the waste management company are parked in a vehicle shed.

Entsorgungsbetriebe Ulm

Entsorgungsbetriebe Ulm is working with Telekom to digitise its processes. Modern IT and communications solutions boost efficiency and transparency, and support sustainable waste management.

A cityscape of Essen featuring modern buildings, road traffic and the striking television tower at dusk.

Essener Systemhaus (ESH)

The Essen-based IT services provider is modernising its IT infrastructure in collaboration with Telekom. Centralised solutions and high-performance networks ensure greater efficiency, security and a future-proof digital administration system.

A collage featuring the IT.Niedersachsen logo, as well as landmarks and sculptures from Lower Saxony.

Landesbetrieb IT.Niedersachsen

IT.Niedersachsen is working with Telekom to modernise its IT and network infrastructure. Secure, centralised solutions are delivering greater efficiency, improved availability and a high-performance digital administration system.

A police officer is using a smartphone during a roadside traffic stop.

Land Brandenburg – Zentraldienst der Polizei

The Brandenburg Police Central Service is working with Telekom to deliver mobile, secure policing. UEM, 5G and centralised device management improve operational readiness, security and efficiency in day-to-day operations.

The Berlin Exhibition Grounds, illuminated, with the Radio Tower and surrounding buildings at dusk.

Messe Berlin

Messe Berlin, in partnership with Telekom and Everphone, is embracing modern device management. Mobile devices are managed centrally, deployed more quickly and supported sustainably throughout their entire lifecycle.

Vehicles and staff from the Saarbrücken municipal waste management company at a depot at night.

Zentraler Kommunaler Entsorgungsbetrieb Saarbrücken

The ZKE Saarbrücken is working with Telekom to digitise its internal communications. Mobile device management enables secure access to apps, data and information – even without a fixed workstation.

Digital education

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Stage at Beewinkel Primary School_r1121

Beerwinkel Primary School

Beerwinkel Primary School in Berlin is committed to digital education: with 520 iPads and 16 mobile Wi-Fi routers, the school has laid the foundations for modern teaching and new, collaborative learning.

Aerial view of the Bettine-von-Arnim Comprehensive School in Langenfeld, showing the school buildings and sports facilities.

Bettine-von-Arnim-Gesamtschule Langenfeld

The Bettine-von-Arnim Comprehensive School in Langenfeld is working with Telekom to provide modern, high-performance Wi-Fi for everyday school life. This ensures reliable support for digital learning whilst significantly reducing the strain on the IT infrastructure.

Two children are looking at a tablet together, smiling.

Diözese Rottenburg-Stuttgart

The Diocese of Rottenburg-Stuttgart is working with Telekom to modernise its IT and network infrastructure. Centralised solutions ensure greater security, efficiency and a future-proof digital working environment.

The teacher gives a presentation in the classroom whilst the pupils work on their tablets.

City of Duisburg

The Duisburg School Media Centre is working with Telekom to digitise its infrastructure. High-performance networks and centralised solutions are laying the foundations for modern learning and efficient media delivery.

Two pupils are working together on a laptop, whilst a teacher looks on.

Berufsbildende Schule in Mainz

BBS1 Mainz is working with Telekom to modernise its IT infrastructure and lay the foundations for digital learning in everyday school life. High-performance networks and centralised solutions ensure greater efficiency and security, whilst reducing the workload on the IT department.

A historic university building at Anhalt University of Applied Sciences, with a large green space and trees in front of it.

Hochschule Anhalt

Anhalt University of Applied Sciences is modernising its digital infrastructure in collaboration with Telekom. High-performance networks and centralised solutions provide the foundation for modern teaching, learning and research.

A businessman is working on a laptop in front of a modern office block.

Mundi Web Services

Mundi Web Services is working with Telekom to make European satellite data available for new business models. The cloud-based platform simplifies analysis, speeds up processes and provides access to high-performance geoservices.

The modern SLUB Dresden library building, with its light-coloured façade and large green space in front.

Sächsische Landesbibliothek – Staats- und Universitätsbibliothek

SLUB Dresden is working with Telekom to safeguard its digital cultural heritage through state-of-the-art cybersecurity. A new firewall solution enhances security, transparency and protection against attacks.

Three young people are working together at a table, using a laptop, documents and pens.

Stadt Kaarst

The town of Kaarst is working with Telekom to modernise its digital infrastructure. A new SD-WAN improves security, site connectivity and the centralised management of municipal networks.

Pupils work together with a teacher at a table.

Studienkreis GmbH

Studienkreis is working with Telekom to modernise its telephony and service processes. The new cloud-based solution improves accessibility, automation and flexible collaboration across numerous sites.

Aerial view of the Dresden University of Technology campus, showing several buildings and roads.

Technische Universität Dresden - Cisco

Dresden University of Technology is working with Telekom to modernise its network and communications infrastructure. Cisco technologies ensure high-performance networks, enhanced security and reliable digital collaboration.

The campus of Chemnitz University of Technology, featuring a modern square, trees and university buildings.

Technische Universität Chemnitz

Chemnitz University of Technology is working with Telekom to modernise its Wi-Fi infrastructure. Cisco technology is improving network coverage, performance and centralised management across the entire campus.

The interior of a modern university building featuring colourful hanging rods and benches.

Technische Universität Dresden - OTN

Dresden University of Technology is working with Telekom to implement a high-availability fibre-optic network. Dual pathways enhance reliability, performance and flexibility for research and teaching.

Modern university buildings at the University of Potsdam, with green spaces, trees and cyclists passing by.

Flexible campus network and new data centres at the Universität Potsdam

The University of Potsdam is working with Telekom to modernise its campus networks and data centres. High-performance Wi-Fi and data centre solutions are improving security, availability and digital collaboration.

A person is wearing a virtual reality headset and holding two controllers in their hands.

Medienpädagogisches Zentrum Leipzig

Virtual reality enriches teaching: 
These VR school projects in Leipzig are tailored to the schools in terms of both subject matter and teaching methods, and are individually tailored to each year group.

The MMS success story
A tablet displaying a digital heart diagram lies next to a stethoscope and medical records.

Kassenärztliche Vereinigung Niedersachsen

The Association of Statutory Health Insurance Physicians in Lower Saxony is working with Telekom to modernise its IT infrastructure. Standardised processes and secure infrastructure are creating greater efficiency and future-proofing the system.

Two people are holding a tablet displaying digital healthcare icons in front of a hospital bed.

Klinikum Esslingen

Esslingen Hospital is partnering with Telekom to implement a modern healthcare cloud. This ensures that SAP applications are run securely and clinical processes are supported efficiently.

SRH Group buildings with colourful company flags against a blue sky.

SRH-Gruppe

The SRH Group, in partnership with Telekom and Retarus, protects more than 25,000 email accounts. The cloud-based security solution enhances protection and availability whilst reducing the workload on the internal IT department.

A pregnant person receives advice and support from another person.

d-NRW: Gesundheitsberuferegister

Using Telekom MMS, d-NRW is digitising the register of healthcare professionals – to ensure the efficient, secure and seamless registration of healthcare professionals in North Rhine-Westphalia.

The MMS success story
A syringe is being prepared for a vaccination on a person’s upper arm.

COVID-19 Vaccination Management in Saxony

In a very short space of time, the German Red Cross (DRK) in Saxony had to set up the vaccination centres and mobile vaccination teams – including the necessary support for the vaccination process.

The T-Systems success story
A smartphone with voice control enabled and a microphone icon on the screen.

Digital assistant for improved service quality

By adopting a digital approach, the BARMER health insurance fund is reducing processing and waiting times for its policyholders and enhancing the customer experience.

The T-Systems success story

Church & Organisations

A carer smiles as she shows an elderly woman the contents of a tablet.

AWO Bezirksverband Schwaben e.V. – Wi-Fi

The AWO Bezirksverband Schwaben e.V. has worked with Telekom to modernise its Wi-Fi infrastructure in over 60 facilities using Cisco Meraki. The result: centrally managed, secure Wi-Fi with significantly reduced administrative workload for the IT department.

A hospital nurse is looking at a mobile device in the corridor.

AWO Bezirksverband Schwaben e.V.

The transition to All-IP presents many care homes with technical and organisational challenges. The AWO Bezirksverband Schwaben e.V. , in collaboration with Telekom, created a future-proof communications infrastructure for 19 care homes.

The CDU’s office building, with a glass façade, surrounded by trees and a canal.

Christlich Demokratische Union (CDU)

The CDU is relying on the secure online voting solution provided by POLYAS in collaboration with Telekom for its digital party elections. This ensures that elections are conducted transparently, in compliance with the law and regardless of location.

A German Red Cross ambulance is on standby in a vehicle depot.

DRK Bodensee-Oberschwaben gGmbH

The German Red Cross (DRK) Lake Constance-Upper Swabia branch is working with Telekom to modernise its IT and communications solutions. This will make processes more efficient, improve accessibility and strengthen the foundation for digital services.

Luftaufnahme eines Gebäudekomplexes der Evangelischen Stiftung Alsterdorf mit Innenhof.

Evangelische Stiftung Alsterdorf

The Evangelische Stiftung Alsterdorf is working with Telekom to modernize its IT and communications infrastructure. This will lead to greater efficiency, secure processes, and better digital support in day-to-day work.

A doctor and a nurse are discussing information together on a tablet in the hospital corridor.

Vestische Caritas-Kliniken GmbH

The Vestische Caritas Clinics are working with Telekom to speed up their emergency care. With NetSfere, sensitive patient data is transmitted securely and vital decisions are made much more quickly.