Public Innovation Lab – Hands-on digital administrative processes

Two employees are making use of digital processes thanks to Telekom’s Public Innovation Lab

The benefits for you
Agile prototyping
Implementation
Contact

Digital administration. Give it a try.

The Public Innovation Lab brings modern digitalisation in public administration to life: OZG processes can be quickly simulated, tested in real time and further developed collaboratively. This results in practical solutions that are delivered faster, are more modular and offer a seamless user experience.

The benefits for you

Fast, vendor-neutral testing

OZG processes and new technologies can be easily simulated in the lab and tested in real-world conditions.

Speeding up digitalisation

Low-code accelerates prototyping and implementation; click-through mock-ups and abstract technical specifications are no longer required.

Easy to reuse and versatile

Reusable building blocks and a modular design make it easier to adapt the system, integrate new components and reuse it.

More automation, less effort

Fewer media breaks, a high degree of automation and digital feedback channels reduce the workload on staff and improve communication.

A project team in the office is using agile prototyping on their computers as part of the Public Innovation Lab.

Agile prototyping for modern digitalisation in public administration

The Public Innovation Lab enables users to experience digital administrative processes first-hand and test them immediately. Using low-code, co-creation and scalable cloud technologies, it creates practical, modular applications without the need for click-through mock-ups or abstract technical concepts. This allows administrative workflows to be designed with the user in mind, reduces media discontinuities and significantly eases the workload on staff through automation.