Sovereign performance for SAP® applications

Telekom’s SAP® platform for public administration is comprehensive and deeply integrated into the public sector. With BSI-certified security and a strong focus on ISO 27001 and IT-Grundschutz, Telekom demonstrates its commitment to the highest security standards. The platform builds on the long-standing experience of Germany’s largest SAP® hosting provider and serves renowned public administrations. It guarantees reliable operational solutions, regardless of its customers’ differing operational approaches.

Telekom’s solutions offer numerous benefits. They are flexible and can be easily adapted to different requirements, which in turn helps businesses navigate the ever-changing world of IT. The key feature of Telekom’s business offering is the exclusivity of the platform for the public sector. With Telekom’s offerings, businesses and organisations can quickly focus on core tasks such as digitalisation strategies and digital processes. Furthermore, Telekom places great emphasis on security, which is why it offers BSI-certified security measures.

The Telekom SAP® platform offers a range of services beyond standard operations. This includes a bespoke support concept, which is developed on a case-by-case basis to facilitate the transition from the customer’s organisation to Telekom’s operational structure. In addition, practical experts are made available to answer users’ questions. Furthermore, the platform utilises advanced SAP® technologies to ensure ITIL-process-oriented workflows and the necessary documentation. This service is provided directly from Germany to ensure optimal communication and collaboration with customers.

The key challenge in SAP® operations is to reconcile two core objectives: on the one hand, ensuring the highest possible stability, and on the other, keeping pace with ongoing developments in SAP® products. This means that systems and solutions must not only be stable and reliable, but also capable of evolving continuously to meet changing requirements.

The data centre for SAP® operations for the public sector is based at the Twin-Core data centre in Magdeburg and Biere, which ensures compliance with strict data protection standards whilst also guaranteeing local expertise.